Terms & Conditions

ORDERS, DELIVERY AND RETURNS 
 
UK standard delivery 
 
Samples will be dispatched by Royal Mail first class. Items from our interiors shop will be sent Royal Mail recorded or with a courier. 
 
COVID-19 Please note that due to reduced staffing there may be a slight delay to your delivery. 
 
 
International orders 
 
For international enquiries please contact the studio direct. Whilst we are very happy to receive orders from anywhere in the World, we are currently not able to process international orders through our website. 
 
 
Product Information 
 
Particular care has been taken with the illustration and display of our products on the website. We advise that prior to placing any order you request a current sample, to ensure a correct colour match. Colours and scale can appear differently between devices and from monitor to monitor. 
Our linens are woven and printed in the UK. There may be minor variations in the finish between batches. 
 
 
Returns and Exchanges 
 
Items from our interiors shop may be returned by post within seven days of receipt. Items must be returned in the condition in which they were received, with the original packaging and a valid proof of purchase. Please note all responsibility for the return of items lies with the purchaser. It is recommended that items are returned using recorded delivery. Any shipping costs incurred must be covered by the purchaser. 
 
Return address: 
 
The Studio 
3 Main Street 
Sproxton 
Melton Mowbray 
Leicestershire 
LE14 4QS 
 
 
TERMS AND CONDITIONS 
 
Purchase of Products 
 
When an order is placed via the website, a purchase order confirmation (PO) will be forwarded. Once an order has been placed, your order may not be altered or cancelled. 
Please check that your payment and delivery address details are correct before submitting your payment. 
The costs of any redirection of a purchase will be charged additionally to the purchaser. 
An order will not be processed if a product is unavailable or if a payment fails to process. Should there an issue with your order we will contact you. 
Your details and the details of your order and payment are automatically secure through our website. 
VAT is charged at the standard rate on all orders.